Privacy Policy

This privacy policy explains how  F1 auto locksmith  we collects, uses, and shares your personal information when you use our services. By using our services, you agree to this privacy policy and consent to our data practices.

 

What personal information do we collect?

 

We collect personal information that you provide to us when you use our services, such as:

 

  •  Your name, address, phone number, email address, and vehicle details
  •  Your payment information, such as credit card number or bank account details
  •  Your location data, if you use our mobile app or website to request our services
  •  Your feedback, reviews, ratings, or complaints about our services

 

We also collect personal information from third parties, such as:

  •  Your vehicle manufacturer or dealer, if you authorize them to share your information with us
  •  Your insurance company, if you file a claim for our services
  •  Other service providers or partners that we work with to provide our services

 

How do we use your personal information?

 

We use your personal information for the following purposes:

  •  To provide our services to you, such as spare key service, ignition barrel replacement service, car key replacement service, car key repair service, car key programming service, and car key cutting service
  •  To communicate with you about your service requests, appointments, invoices, payments, and other service-related matters
  •  To improve our services and customer satisfaction, such as by conducting surveys, research, analysis, or testing.

  To market our services to you, such as by sending you newsletters, offers, promotions, or coupons

  •  To comply with legal obligations, such as tax reporting, fraud prevention, or law enforcement requests

How do we protect your personal information?

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. For example, we use encryption, firewalls, passwords, and other security technologies to safeguard your personal information. However, no method of transmission or storage is 100% secure and we cannot guarantee the absolute security of your personal information.

 

How long do we keep your personal information?

 

We keep your personal information for as long as necessary to provide our services or for legitimate business purposes. We may also retain your personal information for longer periods if required by law or to protect our rights and interests. We will delete or anonymize your personal information when it is no longer needed.

 

What are your rights and choices?

 

You have certain rights and choices regarding your personal information. Depending on the applicable laws in your jurisdiction, you may be able to:

 

  •  Access your personal information that we hold and request a copy of it

Correct or update your personal information that is inaccurate or incomplete

 

  •  Delete or erase your personal information that we no longer need

 

  •  Restrict or limit the processing of your personal information for certain purposes

 

  •  Object to the processing of your personal information for certain purposes

 

  •  Withdraw your consent to the processing of your personal information at any time

 

  •  Transfer your personal information to another service provider of your choice

 

  •  Complain to a supervisory authority if you are not satisfied with how we handle your personal information.

 

How do we use cookies and other tracking technologies?

 

We use cookies and other tracking technologies to collect and store information about your online activities when you use our website or mobile app. Cookies are small text files that are placed on your device by websites that you visit. They help us remember your preferences, improve your user experience, analyze website traffic, and deliver targeted advertising.

 

You can manage your cookie preferences by changing the settings of your browser or device. You can also opt out of receiving targeted advertising from third-party ad networks by visiting www.aboutads.info/choices(enzuzo.com) or www.youronlinechoices.eu(timeero.com).

 

How do we update this privacy policy?

We may update this privacy policy from time to time to reflect changes in our data practices or applicable laws. We will notify you of any material changes by posting the updated version on our website or mobile app and indicating the date of revision. Your continued use of our services after the updated privacy policy becomes effective constitutes your acceptance of the changes.